FAQ

• Bedding and toys: Guests may bring a blanket (twin size or smaller, not chewed/torn by pet, no stuffing or filling) and up to TWO toys/bones for their stay
  • We will care for these items to the best of our ability, but we cannot accept any responsibility for them being lost or destroyed during your pet’s stay.
• Food: We require that you bring your pet’s food, pre-measured (per meal) in individual bags or containers. DO NOT bring bowls or feeding dishes, we provide these.
  • All food types can be accommodated, soft type may be in factory can or container. Please let us know if food needs to be refrigerated.
  • If your pet is a free grazer at home, PLEASE still portion out the meals for once or twice daily feeding.
• Medications: We administer oral and topical medications, per your instructions, for no additional charge.
  • We CANNOT accommodate injectable medications (i.e. insulin)
  • ALL meds must be in original container/bottle. Prescription meds must have veterinary label attached.
  • DO NOT put medications in with food!

MANY options for drop-off and pick-up, 24-hours per day!

• Final day of stay: $30 (if exceeding 24-hours from initial drop-off time)

• Bordatella (kennel cough vaccine)
• DHLPPC (distemper combo)
• Rabies (generally not given until 16 weeks of age, vet must OK Lodging attendance for puppies without the Rabies vaccine)

All vaccinations are confirmed verbally over the phone directly from the clinic that administered them. Breeder vaccine records will NOT be accepted, all vaccines must be verified through a vet clinic.

For the most part, canine cough is not a serious disease, and most pets overcome this illness quickly. However, in certain circumstances canine cough can progress to more serious diseases such as pneumonia, which can be life-threatening.

What is canine cough?

Infectious tracheobronchitis (canine cough) is an upper respiratory infection in dogs that is caused by canine parainfluenza virus and Bordetella bronchiseptica. These two pathogens (or infectious agents) attack the lining of the trachea and respiratory tract, resulting in inflammation and irritation of the upper airway. This inflammation results in a dry cough. Canine cough is not usually a serious disease and resolves quickly. However, in certain circumstances, animals can become more susceptible to a secondary infection and more serious diseases, such as pneumonia. If you see/hear canine cough symptoms, like your dog coughing, you may want to have them evaluated by a veterinarian.

My pet has the Bordatella vaccine, can they still get canine cough?

Yes! The Bordatella vaccine targets the MOST COMMON strain of tracheobronchitis (canine cough), however much like with humans, there are other strains that may be resistant to the vaccine.

What are some kennel cough symptoms?

• Persistent, nonproductive cough that sounds like something is caught in their throat (loud honking cough)
• If uncomplicated, they are playing, eating, and drinking normally
• A more serious cough develops after your pet exercises or gets excited

How do you treat canine cough?

In mild cases, no treatment is necessary. Generally, canine cough is self-limiting and will run its course within 7-14 days, if your pet is active, eating and drinking with just an isolated cough. In more severe cases or in pets that are immunocompromised (young puppies or elderly pets), antibiotics may be prescribed to prevent secondary, more complicated infections such as pneumonia.

Peak Season refers to any time of year where we are busier than usual.

• Lobby is CLOSED on the following major holidays:

  • New Year’s Day, Easter Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas Day
    • New Year’s Eve Day and Christmas Eve Day may have limited hours
  • MANY options for drop-off and pick-up, 24-hours per day!
  • Please note: +$8/night per pet during the following peak holiday times:
    • Spring Break (month of March), Easter Weekend, Memorial Day Weekend, Independence Day Holiday, Labor Day Weekend, Thanksgiving (Wednesday-Sunday), Christmas/New Year Holiday

• Bedding and toys: Guests may bring ONE small blanket (NO STUFFING OR FILLING, not chewed/torn by pet) and up to TWO toys/bones for their stay (NO RAWHIDE)
  • We will care for these items to the best of our ability, but will not accept any responsibility for them being lost or destroyed during your pet’s stay.

Paws and Claws requires individual overnight accommodations for each pet, for their safety and well-being. We do this because pets act differently when away from home, as well as:

• If one wants to sleep and the other does not
• If one is exceptionally tired and possibly irritable
• If one has an “accident” or is ill, we will know which dog to assess
• If there were an “accident,” the other isn’t subjected
• Possession issues of beds, toys, and/or “roommate”
• Inability to “escape” from each other
• There is no discount for shared accommodations
• For your pet’s comfort

The dogs have had a VERY busy day and need their undisturbed sleep, staff leaves after final evening walks, returning bright and early.