MANY options for drop-off and pick-up, 24-hours per day!
We are unable to accommodate females in season or people aggressive dogs.
+$5/night additional fee during peak season
Non-refundable, one-night (boarding rate) deposit per dog, when reservation is made. Will be applied to invoice at check out, unless breach of cancellation policy.
Payment due at pick-up during regular lobby hours
- ALL appointments must be made by 7pm of previous night.
- Walk-ins will be accommodated (by availability) with an additional $20 fee.
- One night’s stay due for deposit at time of booking
Drop-off and pick-up:
- 15-minute window (before and after) for appointment times
- Communication (call/voicemail/e-mail/text) REQUIRED for appointment time adjustments or fees applied
- Unscheduled/early pick-ups incur $20 convenience fee
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MANY options for drop-off and pick-up, 24-hours per day!
Pets must be neutered/spayed by 7 months of age to participate in silver (social) or gold lodging
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Mature, unaltered pets will not be introduced to playgroups, but can still be accommodated for your convenience in SILVER (individual) or BASIC lodging.
Holiday/Peak Season:
Lobby is CLOSED on the following major holidays:
- New Year’s Day, Easter Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas Day
- New Year’s Eve Day and Christmas Eve Day may have limited hours
- MANY options for drop-off and pick-up, 24-hours per day!
- Please note: +$5/night per pet during the following peak holiday times:
- Spring Break (month of March), Easter Weekend, Memorial Day Weekend, Independence Day Holiday, Labor Day Weekend, Thanksgiving (Wednesday-Sunday), Christmas/New Year Holiday
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No show or cancellation less than 72 hours prior to holiday/peak time will result in loss of deposit.
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Cancellations with notice will be credited to Paws and Claws account for your next stay (NOT refunded to credit card).
Vaccination requirements:
- Bordatella (kennel cough vaccine – see FAQ for more info)
- DHLPPC (distemper combo)
- Rabies (generally given 12-16 weeks of age, varies by clinic)
There are inherent risks with participation in services provided by Paws and Claws Pet Resort including but not limited to: nicks, cuts, scrapes, scratches, bites, viruses, cough or cold, and every reasonable precaution is taken to ensure pet’s safety and well-being. Paws and Claws Pet Resort cannot be held liable for such occurrences. All dogs do not thrive in an open play environment, however; different accommodations can be made for all.