Lodging Policies And Peak Season

All boardings MUST  be dropped off during regular lobby hours Mon – Sat (see Hours)

MANY options for pick-up, 24-hours per day (fees may apply)!

We are unable to accommodate females in season or people aggressive dogs.

+$8/night additional fee during holiday/peak season stays

$50 deposit required (per pet) to reserve boarding accommodations

  • Deposit must be received w/in 48 hours; reservations are NOT confirmed until deposit is received, failure to post deposit will result in cancelled reservation(s) – deposits can be made on-line or via phone with guest services
  • Payment due at pick-up (pets picked up in after-hours – credit card on file will be processed to pay invoice)


  • Cancellations of at least 72 hours prior to reservation will receive portion of deposit as credit on account to be used towards future services
  • Deposits will not be credited or refunded on cancellations given within 72 hours
  • Holiday and Peak Season deposits are non-refundable

Drop-off and pick-up*

  • 15-minute window (before and after) appointment times
  • Communication REQUIRED for appointment time adjustments or fees apply (information can & should be left on voicemail, email or text)
  • Unscheduled/early pick-ups without communication – $15 fee
    • Pets will be available at staff’s discretion, based on care schedule and safety of pets in our care.
  • Early pick-up of one or more days of scheduled boarding reservation – $25 fee
  • MANY options for drop-off and pick-up, 24-hours per day

Pets must be neutered/spayed by 7 months of age to participate in Silver-social or Gold lodging

  • Mature, unaltered pets can be accommodated in SILVER (individual) or BASIC lodging.

Holiday/Peak Season:

Lobby is CLOSED on the following major holidays:

  • New Year’s Day, Easter Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas Day
    • New Year’s Eve Day and Christmas Eve Day may have limited hours
  • Please note: +$8/night per pet during the following peak holiday times:
    • President’s Birthday Weekend, Spring Break (month of March), Easter Weekend, Memorial Day Weekend, Independence Day Holiday, Labor Day Weekend, Thanksgiving (Wednesday-Sunday), Christmas/New Year Holiday
  • Holiday and Peak Season deposits are non-refundable

Vaccination requirements:

  • Bordatella (kennel cough vaccine – see FAQ for more info)
  • DHLPPC (distemper combo)
  • Rabies (generally given 12-16 weeks of age, varies by clinic)

There are inherent risks with participation in services provided by Paws and Claws Pet Resort including but not limited to: nicks, cuts, scrapes, scratches, bites, viruses, cough or cold, and every reasonable precaution is taken to ensure pet’s safety and well-being. Paws and Claws Pet Resort cannot be held liable for such occurrences. All dogs do not thrive in an open play environment, however; different accommodations can be made for all.