Grooming Policies and Requirements

To schedule a grooming appointment, please contact our groomers directly:

Phone: 715-381-3033                   Email: [email protected]

Drop-off and pick-up policies:

  • Please arrive on time for your appointment; over 10 minutes late will need to reschedule and/or late fees apply.

  • No-show and late arrival fees will apply.

  • Credit/debit cards ONLY for payment (tips cannot be put on cards).


Grooming is available by appointment, Monday-Saturday (evening appointments also).  Phones are answered (and voicemails returned) as soon as possible.


Pets must have a current Rabies vaccination, which MUST be given by a licensed veterinarian, and whom we will contact to verify.  Distemper and bordatella vaccines are strongly recommended.

Generally, grooms will be completed in 2.5-3 hours.  Pets may stay in the Spa up to 4 hours, for their comfort. Longer stays can be accommodated with DayCamp (arrangements must be made in advance).

No-show and late arrival fees will be applied.

There are inherent risks with participation in services provided by Paws and Claws Pet Resort including but not limited to: nicks, cuts, scrapes, scratches, bites, viruses, cough or cold, and every reasonable precaution is taken to ensure pet’s safety and well-being. Paws and Claws Pet Resort cannot be held liable for such occurrences. All dogs do not thrive in an open play environment, however; different accommodations can be made for all.