FAQ

Daycare & DayCamp FAQ

What is the DayCamp program?

DayCamp is geared for those that do well with other dogs and are content just hanging out with their buddies! Pets can play and wrestle appropriately with each other and get ear rubs and loving from the staff.

Our goal is your pet’s success! An evaluation will be done on their first day to determine the best play group or option for your pet.  Not all dogs thrive in an open play environment.

What should I bring?

Your pet, on a leash! You may bring pre-measured, pre-bagged food if your pet normally eats during time at DayCamp.

Food? Water?

You may bring your pet’s pre-measured, pre-bagged meal. (Fees apply)

Water is available to dogs regularly throughout the day. Occasionally we must manage access, but do our best to insure everyone drinks. but often they will consume more water than you’re used to due to the amount of activity during their busy day.

Do you accept my breed of dog into play?

We do not discriminate against any breeds!  We believe all dogs, no matter the breed, should be evaluated individually.  Not all dogs thrive in an open play environment; however, accommodations are available for all.

Does my pet have to be spayed/neutered?

Pets are preferably neutered/spayed by 7 months of age to participate in open play groups.

Unaltered pets who have consistently attended will be permitted until behaviors (mounting, marking, hormones, etc.) become problematic (evaluated daily).

Mature, unaltered pets will not be introduced to playgroups, but can still be accommodated for your convenience.

Can my pet get groomed while at DayCamp?

Yes! Grooming is available Monday-Saturday by appointment. If you do not have an appointment, we will do our best to accommodate you. If you’d like to schedule your pet for grooming while at DayCamp, make sure to mention it to Guest Services!

Can my puppy attend DayCamp?

Puppies can attend DayCamp with vaccinations up to date for their age and given by a licensed veterinarian.  We cannot accept vaccines given by breeders. We call your clinic to confirm expiration dates.  Rabies is generally not given until 12-16 weeks (varies by vet), but puppies can attend before that time as they carry their mother’s immunity.

Please read about the Pampered Puppies Program on the options and pricing page to learn more about puppies in DayCamp!

Boarding FAQ

What's included in for every pet during their stay?
  • Elevated cot-style bed (or size/age-appropriate bed/bedding)
  • Chew toys/bones (hard, nylabone/benebone types)
  • Stainless water/food dishes (ALWAYS disinfected between dogs)

 

We are unable to accommodate females in season or people aggressive dogs.

What do I need to bring?
  • Guests may bring a blanket/fleece with NO holes, rips, tears, fraying, etc. (PILLOWCASE size only!)
  • NO rawhide/bullysticks/pig or cow ear chews. These can cause digestive issues with your pet and/or neighboring pets.
  • NO Squeaky toys (get ALL dogs riled up, and not in a good way!)
  • NO Stuffed toys (stress can cause them to be shredded and/or consumed and material can get into other pet’s area or cause possessive type issues with neighbors)
    • We care for personal items to the best of our ability. But cannot accept responsibility for lost or destroyed items.
  • Food: We require that you bring your pet’s food, pre-measured (per meal) in individual bags or containers. INCLUDE THREE EXTRA MEALS (required; just in case) DO NOT bring bowls or feeding dishes, we provide these.
    • All food types can be accommodated, soft type may be in factory can or container. Please let us know if food needs to be refrigerated.
    • If your pet is a free grazer at home, put a measurable amount in each bag for TWO meals per day. We need the ability to monitor that your pet IS eating.
  • Medications: We administer oral and topical medications, per your instructions, for no additional charge.
    • We CANNOT accommodate injectable medications (i.e. insulin)
    • ALL meds must be in original container/bottle. Prescription meds must have veterinary label attached.
    • DO NOT put medications in with food!
What is Peak Season?

Peak Season refers to any time of year where we are busier than usual.

  • Lobby is CLOSED on the following major holidays:
    • New Year’s Day, Easter Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas Day
      • New Year’s Eve Day and Christmas Eve Day may have limited hours
    • Please note: +$8/night per pet during the following peak holiday times:
      • Spring Break (month of March), Easter Weekend, Memorial Day Weekend, Independence Day Holiday, Labor Day Weekend, Thanksgiving (Wednesday-Sunday), Christmas/New Year Holiday
Can I bring my dog's bed?

An elevated cot style bed is included with every pets stay. Guests may bring a PILLOWCASE size blanket/fleece.

Can my dogs share accomodations?

Paws and Claws requires individual overnight accommodations for each pet, for their safety and well-being. We do this because pets act differently when away from home, as well as:

  • If one wants to sleep and the other does not
  • If one is exceptionally tired and possibly irritable
  • If one has an “accident” or is ill, we will know which dog to assess
  • If there were an “accident,” the other isn’t subjected
  • Possession issues of beds, toys, and/or “roommate”
  • Inability to “escape” from each other
  • There is no discount for shared accommodations
  • For your pet’s comfort

Social time for “SIBLINGS” is available with BRONZE boarding package accommodations.

Do you staff 24/7?

The dogs have had a VERY busy day and need their undisturbed sleep, staff leaves after final evening walks, returning bright and early.

General FAQ

What vaccines are required?
  • Bordatella (kennel cough vaccine)
  • DHLPPC (distemper combo)
  • Rabies (generally given 12-16 weeks of age, varies by clinic)

All vaccinations are confirmed verbally over the phone directly from the clinic that administered them. Breeder vaccine records will NOT be accepted, all vaccines must be verified through a vet clinic.

Canine Cough/Bordatella FAQ

For the most part, canine cough is not a serious disease, and most pets overcome this illness quickly. However, in certain circumstances canine cough can progress to more serious diseases such as pneumonia, which can be life-threatening.

What is canine cough?

Infectious tracheobronchitis (canine cough) is an upper respiratory infection in dogs that is caused by canine parainfluenza virus and Bordetella bronchiseptica. These two pathogens (or infectious agents) attack the lining of the trachea and respiratory tract, resulting in inflammation and irritation of the upper airway. This inflammation results in a dry cough. Canine cough is not usually a serious disease and resolves quickly. However, in certain circumstances, animals can become more susceptible to a secondary infection and more serious diseases, such as pneumonia. If you see/hear canine cough symptoms, like your dog coughing, you may want to have them evaluated by a veterinarian.

My pet has the Bordatella vaccine, can they still get canine cough?

Yes! The Bordatella vaccine targets the MOST COMMON strain of tracheobronchitis (canine cough), however much like with humans, there are other strains that may be resistant to the vaccine.

What are some kennel cough symptoms?

  • Persistent, nonproductive cough that sounds like something is caught in their throat (loud honking cough)
  • If uncomplicated, they are playing, eating, and drinking normally
  • A more serious cough develops after your pet exercises or gets excited

How do you treat canine cough?

In mild cases, no treatment is necessary. Generally, canine cough is self-limiting and will run its course within 7-14 days, if your pet is active, eating and drinking with just an isolated cough. In more severe cases or in pets that are immunocompromised (young puppies or elderly pets), antibiotics may be prescribed to prevent secondary, more complicated infections such as pneumonia.

Questions About Goose Booking

Discover Goose FAQs Here.